Happy Holidays from the VIC Team

Happy Holidays from the VIC Team

December 22, 2017

Tis the season. Even if there isn’t four feet of snow on the ground, that doesn’t mean that the holiday spirit can’t abound with your family and your loved ones. For the VIC team, this is one of our favourite times of year. We get to relax, recharge and celebrate with those closest to us. We all break out our favourite family recipes – some of which are a bit more traditional than others, and unbutton the top button on our fancy pants. We turn on the tunes, sit around family tables and tell our favourite stories of the year. Oh yes, and the gifts don’t hurt either.

With the holidays right around the corner, so too is the new year. 2018 holds lots of promise as an exciting year for the VIC team and conversely, our highly valued customers. We’re looking forwards and we’re looking backwards. We’re setting expectations for ourselves and we’re celebrating the wins that took place. It’s an exciting time of year.

First, let’s talk about the wins. Our biggest win is you, our valued customers. We would be nowhere without you and it’s only because of you that we’re able to celebrate such growth year over year. With your feedback, we’re able to check and adjust our plan of attack, to build out additional options for you and to make process efficiencies wherever we can. We can’t restate enough how much we appreciate your feedback. This may be a surprise but we appreciate the constructive criticism even more so than the positive accolades that we receive. The office is wall papered with them as a visual reminder to listen, ingest and act on every letter, email and call that we receive.

So, thank you, thank you, thank you. There’s just no way that we can say it enough. We appreciate you more than we can say. And we will continue to appreciate you and to celebrate you in every way that we possibly can. We will do so by heading into 2018 with rosy outlooks and positive attitudes. There’s no better way to get after the work ahead. With no finish line ever in sight, we will continue to push for excellence from each and every team member.

There are many exciting things ahead. We can’t give anything away just yet, but let’s just say that 2018 is definitely the year that you should think about underpinning. The benefits are already well-touted and numerous. You can kick off the year knowing that the foundation of your home is properly fortified and that you can feel safe and sound resting in your bed. The pricing has never been better and the customer service that we can offer continues to reach new heights.

Ready to pull the trigger? Give the VIC team a shout. We’d love to hear from you and turn your house into a home. Happy holidays and thanks again for being such an important part of the VIC Underpinners family.