Happy New Years from the VIC Team!

Happy New Years from the VIC Team!

January 21, 2018

Well the New Year has come and gone. The ball dropped, everyone made merry and a new year is upon us. 2017 was full of ups and downs, challenges and opportunities. We relished every one of them but we’re happy to look forwards to a fresh, clean 365.

New Years are a curious time of year, specifically the months of December and January. There is so much pressure put on both. In December, you’re taking inventory of what’s gone well and what hasn’t in the preceding months. Hopefully, you’re crossing off some goals that you gave yourself or you’re taking a gander at pictures of exciting adventures. You may have overcome a great fear, or challenged yourself to think outside of the box. We did, at least.

In January, you’re looking ahead. You may still be reflecting, but it’s time to look forwards and set some new and exciting goals. Exciting should be a keyword here. We’re huge proponents in driving work that we’re passionate about, that we believe in. That’s the whole reason that the VIC team got into this business to start with. We are dedicated to ensuring that your house becomes a home, that your foundation is stable and secure and that you can focus on what counts with the people that really matter in your life.

So, both December and January are exciting months for the VIC team. Yes, we took stock and we have a million thanks to give each of our customers in 2017. Without you, none of this would have been possible. You took a leap of faith and trust, allowing us to come into your homes and hopefully make them even better. We hope that you got as much out of the experience as we did! What were our takeaways? Well, our January resolutions of course!

So what can you expect from the VIC team over the coming year:

  • Better materials. We pride ourselves on best-in-class processes and procedures. This means that we tirelessly research types of wood, different mechanisms, different equipment to fortify your foundation. We try, we test, we listen and we learn. This year will be no different.
  • More information. When other companies are bonding over coffees or pints, our team loves to attend industry events and scour the most recent publications. Then we get together and dive in on the newest information we’ve learned. We synthesize, analyse and condense. And then we share it with you. We’ll continue to do so as the VIC team believes that the best way to put you in the creative driving seat is to arm you with all of the knowledge that we can.
  • The same, if not better, levels of customer service. Treating our customers with kindness and respect is a core part of our service ethos. It means constant and consistent communication and it means being there for you, whatever you may need. This won’t change anytime soon…

Excited for a great year ahead!